1. Information we collect
When you contact Mouldora Design Services, we may receive your name, company, contact details, country, project requirements, material and production information, NDA preference, and files you choose to submit.
2. Why we use it
We use submitted information to evaluate enquiries, communicate with you, prepare quotations, deliver agreed services, maintain project and commercial records where required, protect our systems, and comply with applicable obligations.
3. Engineering files
Files are used only for evaluating or performing the requested work, subject to agreed terms. Web-form attachments are processed for email delivery and are not intentionally stored in a public website directory. For large or particularly sensitive files, request an NDA and an agreed secure transfer method before sending them.
4. Sharing
We do not sell personal information. Information may be shared only with service providers or professional advisers where reasonably necessary for communication, hosting, security, project delivery or legal compliance, and subject to appropriate responsibilities.
5. Retention
We retain information only as long as reasonably needed for the enquiry, project, commercial records, dispute prevention or legal obligations. Retention periods may vary by record type and applicable requirements.
6. Security
Reasonable technical and organisational measures are used, but no internet transmission or storage method can be guaranteed completely secure. Do not send credentials, payment-card details or unnecessary sensitive personal data through the website.
7. Cookies and analytics
The website is designed to work without non-essential cookies. A short-lived security token may be used for form protection. Analytics and advertising trackers are not activated unless separately configured with appropriate notice and consent.
8. Your choices
You may request access, correction or deletion of personal information, subject to applicable law and legitimate record-keeping needs. You may also withdraw consent for future enquiry communication.
9. International enquiries
Online service delivery may involve communication or processing across countries. By submitting an enquiry, you understand that information may be handled in India and through service providers supporting the website and email workflow.
10. Contact
For privacy questions, email hello@mouldora.com or call +91 9301286424.
This basic policy should be reviewed by qualified counsel before launch if specific regulatory, contractual or sector obligations apply.